2. The writer only view the topic and went straight into research and grab whatever come out in the first page (I want to provide draft but I cant here). However, I do have proof that despite I inform, beg, implore, curse in the live chat box, the writer chose not to read the document I provide, thus the research aim is way off. For example, my research philosophy is “constructionist ontology” and “interpretivist” BUT he research the wrong key term such as ” constructionISM” and “interpretviSM” which is totally different thing.

3. what frustrate me the most is repeat mistake, for example I would give them my thought time to time, like changing the research aim, BUT they just wont listen or make change, even after I spot the mistake and inform them immediately, the writer chose to ignore.

4. DO NOT, I REPEAT, DO NOT TRUST ASSITANCE AGENT IN LIVE CHAT BOX, they have no authority or power to force the writer to do anything, SO FAR they been too polite because they hope you will back yourself up one day so they don’t really need to lose any money, for example I ask them for refund after I spot the same mistake FOUR TIME IN A ROW (wrong aim, wrong philosophy, insist not to read powerpoint slide)

5. They are being polite to stall the problem until you eventually forgot and back off, and the so called “our manager will contact u in 24 hours” is a common way to stall you. I would recommend just post every evidence you have here to let everyone know. Because u can’t expect they will give back the money, you just cant.

6. You can’t talk directly to the writer, all your comment will be address by the assistance, so you can’t make sure weather the assistance forward the message.

7. It almost 24 hours late and I haven’t received any email or phone call from the manager, like I presume, I’ve been ghosted. If I didn’t update this, then you know MY MONEY 500 NEVER COME BACK.