The writer returned a totally different unrelated draft like they just picked something and took a chance with me. Then they said they would fix it, I asked if they would complete it on time and they said yes. Against my better judgment, I gave them the benefit of the doubt. I then spent the whole time writing to them without any response until customer services had to be involved.
The only good thing I found was their customer service, quite efficient and helpful, but the writer I got is nothing from what their profile describes. Complete waste of time.
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