They were quick to get back to me after I placed my order, and they asked me to explain exactly what I needed from them. I was glad that they seemed to understand what was needed right away, and so get to work.
There was a problem once the work was done, as there seemed to be a misunderstanding between me and the writer. It took a day or two to get sorted out, but they did do revisions for me, so it was all sorted in the end.
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